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Blaze won't track my heart rate

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‎05-27-2020 22:24 - last edited on ‎09-16-2021 20:52 by Fitbit Moderator

‎05-27-2020 22:24 - last edited on ‎09-16-2021 20:52 by Fitbit Moderator

Hello, 

My heart rate has never worked on my blaze even though the green lights are flashing. There are just 2 dashes next to the heart. I have tried rebooting, switching between auto/on/off and nothing seems to work.

Anybody know how to fix it please? ☺️ 

 

Moderator Edit: Clarified subject

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