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Blaze won't track my heart rate

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‎09-14-2020 12:24 - last edited on ‎10-21-2021 16:55 by Fitbit Moderator

‎09-14-2020 12:24 - last edited on ‎10-21-2021 16:55 by Fitbit Moderator

I have tried restarting and turning the heart rate monitor on and off on both my blaze and through the connected app. The 2 green lights are flashing still. However nothing is coming up for recording my heart rate. Please help!!! Thanks in advance 

 

Moderator Edit: Clarified subject

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