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Blaze won't turn on

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‎12-28-2017 06:21 - last edited on ‎12-29-2017 06:41 by Moderator Alum

‎12-28-2017 06:21 - last edited on ‎12-29-2017 06:41 by Moderator Alum

I went for my first run after getting my Blaze 3 days ago, it has worked perfectly, after I come home from my run, my Blaze shows no signs of life even in the cradle I have held down all the buttons and still nothing. Any tips or advice? Please

 

 

Moderator edit: subject for clarity

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Accepted Solutions

‎12-29-2017 06:42

‎12-29-2017 06:42

A warm welcome to the Community @SuperSub67, thanks for troubleshooting this by yourself.

 

If your tracker isn't turning on, I recommend taking a look at this post and follow the instructions provided there. Also, confirm that you are doing the following in order to restart your tracker:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

Best Answer
1 REPLY 1

‎12-29-2017 06:42

‎12-29-2017 06:42

A warm welcome to the Community @SuperSub67, thanks for troubleshooting this by yourself.

 

If your tracker isn't turning on, I recommend taking a look at this post and follow the instructions provided there. Also, confirm that you are doing the following in order to restart your tracker:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer