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Blaze won’t turn on

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‎12-06-2018 00:56

‎12-06-2018 00:56

Hi,

 

i have a brand new blaze that I recieve from my friend. I charged for 4 hours to full. However, it would not turn on when I put it back in the cradle. I’ve tried multiple ways such as pressing the left and bottom right buttons at some of the Fitbit members suggested or hold down all 3 buttons at once for 30 seconds. Nothing has worked for me.

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‎12-07-2018 07:47

‎12-07-2018 07:47

A warm welcome to the Community @Tdoan29.

 

I appreciate all the efforts in trying to fix this issue. Since the restart process didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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