Blaze won’t turn on

[MerladyAbbey]

The green lights on the back of my Fitbit are flashing, and my computer recognizes it as being attached when I plug it in, but my screen won’t turn on. I’ve already tried to do a restart on it by holding the two side buttons. Any other suggestions? 

Moderator edit: subject for clarity

[AlejandraFitbit]

A warm welcome to the Community @MerladyAbbey.

Thanks for troubleshooting this display issue by yourself. Have you tried to change your tracker? If you haven't, I recommend trying this by following the instructions provide in the help article How do I change the clock face on my Fitbit device?.

Let me know the outcome. 

[ceeda]

Alejandra, I'm confused. She cannot turn on the blaze, so how would you expect anyone to change the clock face if you can't turn it on? I also cannot turn on my blaze and the reset method does not work. 

[spencb]

I'm having the same issue, green lights are working on the back but the screen will not come on.

[spencb]

Just got mine back on.  Try holding all three buttons down at the same time.