05-16-2017 04:29
05-16-2017 04:29
I let my battery die in my blaze and now it won't charge or turn on.... I cleaned my blaze and tried different usb ports... now what do i do🙁
Best Answer05-16-2017 06:54
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-16-2017 06:54
Have you gone through all the steps in this help article?
You can try restarting with these steps:
(If you cannot get it to restart now, try putting it on the charger for a couple of hours and then try again. If nothing works, contact support.
Let us know how it goes.
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
Best Answer05-18-2017 06:14
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-18-2017 06:14
Hi @s4muelle. Great to see you in the Fitbit Community Forums! 😄
I'm sorry to hear that your tracker is not turning on 😕 Have you been able to try @Baltoscott's great suggestions?
I'd also like to know if you can sync your tracker or if you see any information on your dashboard that can tell you that it's syncing. Please let us know if you still need more help with this. We'll be happy to assist!
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Best Answer