Have you gone through all the steps in this help article?
You can try restarting with these steps:
(If you cannot get it to restart now, try putting it on the charger for a couple of hours and then try again. If nothing works, contact support.
Let us know how it goes.
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @s4muelle. Great to see you in the Fitbit Community Forums! 😄
I'm sorry to hear that your tracker is not turning on 😕 Have you been able to try @Baltoscott's great suggestions?
I'd also like to know if you can sync your tracker or if you see any information on your dashboard that can tell you that it's syncing. Please let us know if you still need more help with this. We'll be happy to assist!
Help others by giving votes and marking helpful solutions as Accepted
Best Answer