09-01-2017 20:51
09-01-2017 20:51
I had turned my blaze off a few days ago because I had hurt the arm that I always have it on. Now that it's better and I can have something on it, my blaze won't turn back on for me. It has the green on the bottom on but nothing on the screen. I miss my blaze so much and want it working again. I've tried pressing all buttons even the two buttons on the right side for 10-15 seconds and there's nothing
09-01-2017 21:02
09-01-2017 21:02
Hold in the left button while also holding in the bottom right button until the Blaze vibrates.
Did it wake up for you?
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
09-01-2017 21:14
09-01-2017 21:14
It hasn't done anything
09-01-2017 21:36
09-01-2017 21:36
Try to charge it to see if battery is drained?
09-01-2017 21:39 - edited 09-01-2017 21:40
09-01-2017 21:39 - edited 09-01-2017 21:40
Then you'll have to place it back in its charging tray for at least ten minutes (it should vibrate to tell you there is a good connection) to be sure it has a charge and try again, hold the left button and bottom right button at the same time until your Blaze vibrates, once it vibrates you should be able to push the left button and light up the clock face.
If not, contact customer service chat so they might offer you more options, be sure to share what you have tried. Sorry for the trouble @Mommyonthemove 😞
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.