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Blaze won't turn on

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‎07-17-2018 22:20 - last edited on ‎07-25-2018 07:52 by Moderator Alum

‎07-17-2018 22:20 - last edited on ‎07-25-2018 07:52 by Moderator Alum

After I charge my Blaze it won't turn on, when I put it back in the charging pod it shows full bars. When I take it back put the screen goes black and wont turn on. I've tried many times to reset it. What else can I do?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎07-18-2018 02:52

‎07-18-2018 02:52

I am having the same problem.. I will be interested to see if there are any ideas to get them working again .. 😣

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‎07-25-2018 07:54

In response to Sammie_Lee173

‎07-25-2018 07:54

Hey @Sammie_Lee173 and @K_lowe, welcome to the Forums!

 

I appreciate all the efforts in trying to fix this issue and would like to know if you have already contacted our support team, have they offer you a solution for this?

 

Hope to hear from you soon. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-25-2018 07:59

In response to AlejandraFitbit

‎07-25-2018 07:59

I'm having the exact same issue, had to create a twitter account just to get in contact with Fitbit Support -__-

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