Blaze won't turn on

[sb263]

I tried to restart my Blaze and now it won't turn on. It stopped syncing with my phone before it quit working. I put it on the charger thinking it just needed to be recharged. After an hour on the charger, the device still won't respond and there's no indication that it's even charging. 

This is my second Blaze, in less than a year, which replaced the original faulty one. I'm extremely frustrated with this watch/tracker. Seems like they have nothing but problems. I'm ready to move on to another brand. I doubt another replacement watch will be any better and I would like a refund of my purchase price. 

[AlejandraFitbit]

A warm welcome to the Community @sb263.

Thanks for troubleshooting this by yourself. Since the restart process didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions. In the meantime, take a look at our warranty policy.

Catch you later.