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Blaze won't turn on

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‎09-26-2018 12:11 - last edited on ‎09-27-2018 04:19 by Moderator Alum

‎09-26-2018 12:11 - last edited on ‎09-27-2018 04:19 by Moderator Alum

My fully charged Fitbit Blaze does not stay on for more than an hour or two. When I put it back on the charger, it will come back to life, show notifications, sync, etc. I noticed the change after updating my iPhone app on Sunday.  Anyone else having this problem?

 

 

Moderator edit: subject for clarity

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‎09-27-2018 04:19

‎09-27-2018 04:19

It's great to welcome you @kjboyer.

 

I appreciate all the efforts in trying to fix this issue. Have you tried to restart your tracker? If you haven't, I recommend restarting it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Let me know how it goes. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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