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Blaze won't turn on

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‎10-01-2018 04:23 - last edited on ‎10-02-2018 04:50 by Moderator Alum

‎10-01-2018 04:23 - last edited on ‎10-02-2018 04:50 by Moderator Alum

While out running I suddenly realized that my blaze had stopped working as if it was gone dead (had fully charged it). When I returned home, I tried charging it but nothing happened.

 

 

Moderator edit: subject for clarity

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‎10-02-2018 04:51 - last edited on ‎10-17-2025 11:20 by Fitbit Moderator

‎10-02-2018 04:51 - last edited on ‎10-17-2025 11:20 by Fitbit Moderator

A warm welcome to the Community @Sarahb26--.

Thanks for troubleshooting this by yourself. If your Blaze isn't turning on, I recommend restarting it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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