Blaze won't turn on

[Fola]

All of a sudden, the display screen started flickering and data was scrolling wildly across the screen. As of today, the screen is not displaying anything. When plugged in charger, there is no indication of the device charging.

Moderator edit: subject for clarity

[AlejandraFitbit]

Hey @Fola, welcome to the Community.

Thanks for troubleshooting this by yourself. Have you tried to restart your tracker? If you haven't, I recommend restarting it by doing the following:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.

Let me know the outcome. 

[Fola]

Thanks for the welcome.
I did that multiple times when the screen was still accessible. Now the
screen is dead. The green charging lights are dead and when I plug into
charger, there is nothing showing on screen.

[Sunder77]

I usually turn my Fitbit Blaze off when I’m commuting to and from work since it is unable to differentiate between me walking/ running/ cycling and my riding a motorcycle. I’ve been doing this for a long time - turning off and turning on the Fitbit Blaze twice a day every day.

Like always I turned it off today evening too, on my way back home. It just will not turn back on now.

1. I have tried charging it.

2. I have cleaned the contact points on the Fitbit Blaze and the charger too.

3. I have tried multiple times to restart/ reset the Fitbit Blaze by pressing the Left button and the Right Lower button for ~10 seconds.

But it just doesn’t turn on. What now?

[jonnygrimbo]

This tip just saved me from a meltdown!  My blaze ran out of battery today, I put it on charge and... nothing.  Wouldn't turn on, no evidence of it charging... I thought it was gone!  Then I held the buttons down and it came on, AND it was fully charged!

Thanks!!

[Fola]

I replied to ypur post but apparently, it didn't get submitted.

I have tried restarting the tracker by holding down the bottom right and left buttons. The device will not restart. What next? 

[AlejandraFitbit]

Thanks for the update @Fola, @Sunder77 great to see you here and @jonnygrimbo welcome to the Forums.

@Fola, since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

@jonnygrimbo, I am glad to hear that the instructions worked for you and that your tracker is now working properly, if you need anything else do not hesitate to post it.

@Sunder77, upon checking with our support team, I was told that you have already created a case with them. I know they will be glad to help you out and provide you a solution.

Keep me posted.