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Blaze won't turn on

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‎07-20-2021 18:11 - last edited on ‎10-07-2021 11:59 by Fitbit Moderator

‎07-20-2021 18:11 - last edited on ‎10-07-2021 11:59 by Fitbit Moderator

Fitbit has the ability to send upgrades. I assume they have the ability to turn off the device. My Blaze will not turn on, battery is charged held the left and lower right buttons  still will not turn on. For the amount of money I spent I expect a good quality product  Quality products and good company services is what keeps customers coming back

 

Moderator Edit: Clarified subject

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‎07-20-2021 19:15

‎07-20-2021 19:15

Hi @Themotivator  Fitbit has the ability to send firmware updates and newer versions of the app. They do not have the ability to turn off (or on) any of our devices. My Blaze died on the charger and stayed black, despite trying the buttons. It's possible your Blaze came to the end of it's life. I miss mine.

Stepping in the U.S.A. since September 2013. Android 14

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