10-27-2017 10:11
10-27-2017 10:11
After run i sync but data does not update to phone . Or record on watch.
10-27-2017 10:27
10-27-2017 10:27
Hi, @Tadgh! How are you tracking the run? Are you hoping for autodetect to pick it up? Have you made sure the run is turned on and that it is set to the appropriate duration? Are you tracking it using the exercise feature? I have found that doing it that way is the best way to get an accurate reading. It's not so bad to do autodetect on walks/runs, but for other exercise it doesn't seem to be particularly accurate. If you do it the second way, you shouldn't have any issues. Let us know!
MakMak | Community Council
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10-27-2017 12:48
10-27-2017 12:48
10-27-2017 13:23
10-27-2017 13:23
Do you get a summary of the run on the watch? If you do, that would mean the run is being recorded successfully. Do you see the run statistics while you're running? It seems to me like something is going strangely with how you're setting up the run if you can't see it anywhere. You tap exercise, tap run activity, and hit the "play" arrow to start, then to finish you hit the pause icon and then the finish flag?
Unlike the Surge, which has built-in GPS, with the Blaze you need to take your phone with you on the run if you want GPS. Other than that, you don't need your phone. When you are in the run activity, you will see it try to connect to your phone before you hit start. Then, during the run, it will show a little red phone icon with a line through it if it loses connectivity.
MakMak | Community Council
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Check out the Lifestyle Forums for ways to get more active!