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Blaze wont show active minutes?

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‎05-16-2017 00:14 - edited ‎05-16-2017 00:15

‎05-16-2017 00:14 - edited ‎05-16-2017 00:15

My blaze is not showing active minutes since this morning. However it detected a walk. Can someone help how to get is counting active steps again ?

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3 REPLIES 3

‎05-16-2017 02:04

‎05-16-2017 02:04

Did you already try restarting your tracker a few times as explained in this article? It can fix a whole lot of issues.

Karolien | The Netherlands

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‎05-18-2017 06:42

‎05-18-2017 06:42

Hi @rickeisingh. Great to see you in the Fitbit Community Forums! 😄

 

I'm sorry you're having a hard time with your tracker. I'd like to know, when you say that it's not showing active minutes, you mean that they don't appear on your display in the Today section or it doesn't show on the exercises once you sync them to your dashboard?

 

Have you tried @Esya's suggestion of restarting your tracker?

 

If you still need help, let us know!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎05-18-2017 07:42

In response to FerdinandFitbit

‎05-18-2017 07:42

My "are you active"on my dashboard doesn't show the hourly red dots that show i've been active. 

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