help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze wont sync to Laptop or Samsung Galaxy A3 2016

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-25-2017 19:21

‎12-25-2017 19:21

My Charge HR broke after 2 years so I bought a Blaze and have had nothing but trouble ever since.  Firstly I cant sync with my A3 which I believe the software is not available yet.  If I knew that before I would not have bought a Blaze.  Secondly, I cant seem to sync with my laptop either which has Windows 10.  Dongle is fitted laptop since I got this with the Charge HR.  Fitbit app was installed when I first got Charge HR.  Please help me to resolve this frustrating problem.

Thanks

Kiwibarin

Best Answer
0 Votes
2 REPLIES 2

‎12-25-2017 19:24

‎12-25-2017 19:24

How where you syncing the Charge HR

Best Answer
0 Votes

‎12-25-2017 19:30

In response to Rich_Laue

‎12-25-2017 19:30

Hi, I sync'd the Charge HR with my Samsung Galaxy A3 2016

Cheers

Best Answer
0 Votes