Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze wont sync with htc 8

Replies are disabled for this topic. Start a new one or visit our Help Center.

I got a fitbit blaze yesterday  (My surge stopped working, so I got a blaze).

My htc 8 phone shows 71 steps (probably from when I synced to my pc this morning).

If I tell it it sync now, it spins and spins and spins.

Bluetooth shows a connection.

I've tried with both "background sync" on and not on.

I've tried restarting the phone.

I"ve turned bluetooth on and off, and reconnected with bluetooth.

No matter what I can't get it to change off of (as of now) "Last synced about 3 hours ago."

I had the same problem with the Surge, but I eventually just gave up trying.

blaze.jpg

 

 

 

Best Answer
0 Votes
2 REPLIES 2

I uninstalled and reinstalled the fitbit app on my phone.   Still won't sync.

Best Answer
0 Votes

It's great to see you around @badchess. Thanks for troubleshooting this inconvenience by yourself. If your tracker is not syncing with your phone, I recommend following our syncing troubleshoot. After these steps your tracker should sync without a problem.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes