Blaze wont track sleep

[JustinLosurdo]

My Fitbit blaze stopped tracking my sleep.. I tried restarting it, but it didn't help.

[SunsetRunner]

Hi @JustinLosurdo

As it's out the hands of the most awesome community

Feel free to contact the Fitbit Support Team (Click / Tap here to contact)

Optionally check out Returns & Warranty before contacting support.

Mention what you've already tried to speed things up.

[Talahthas]

Hi Justin,

I'd suggest to try to reset Blaze and check wether or not it's working correctly afterwards. To do so, keep the left button and the lower right button pressed until you see the Fitbit logo on your Blaze's display.

Also check the sleep sensitivity setting in you Fitbit web dashboard.

Regards

Stefan

[AngelaMa]

Welcome to the Fitbit Community @JustinLosurdo! It's great to see you here. 🙂 @Talahthas and @SunsetRunner it's great to see two of my favorite Blaze users here! 🙂 @JustinLosurdo is your Blaze tracking your sleep? If it is not and you already restarted your tracker I would recommend to contact customer support. They will be happy to help! 

Catch you later! 🙂 

[SunsetRunner]

Have you been able to contact the support team? @JustinLosurdo 

Hope it be fixed *soon*

[JustinLosurdo]

I know it's been awhile, But I ended up getting a replacement from Fitbit.

When I got the replacement, even that fails to track my sleep. I tried changing my sleep mode to "Sensitive", but i still get no logging.

[AngelaMa]

Hello @JustinLosurdo hope you are having a great day! 🙂 I would suggest to use your tracker a little tighter on your wrist or try wearing it on your other arm to see if this helps! Also is your heart rate "On" or "Auto" when you go yo sleep? 

Let me know how it goes! 

[ekvitki]

I have it set to auto