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Blaze wont turn on even in charger

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‎04-07-2018 10:55

‎04-07-2018 10:55

Yesterday I couldn't get the ap to see my fitbit blaze. Then, despite it having full battery- it turned off. I couldnt get it to turn back on or reset. So I put it in the charger. After being in the charger over night it still wont turn on OR reset. it also doesnt' show the battery icon when in the charger. I confirmed the charger is getting power. 

 

I'm very frustrated. I've only had this since January and it's my second fitbit. I had similar issues with the one I had before this! 

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2 REPLIES 2

‎04-07-2018 13:49

‎04-07-2018 13:49

I'm having the same issue except mine was flat. I've tried it on multiple chargers and USB ports and have also tried cleaning the contact points in both the watch and the charging device. No luck!

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‎04-07-2018 13:57

In response to Zoesquid

‎04-07-2018 13:57

I've just scrolled the forum and followed the Fitbit restart advice - (holding down the left and bottom right buttons). It has worked a treat. Cheers

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