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Blaze wont turn on

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‎09-20-2017 01:53

‎09-20-2017 01:53

My daughter has fully charged her fitbit blaze although it won't switch on.

 

I've tried holding left button and bottom right buttons but it doesn't make any difference.

 

Any ideas?

Thanks

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2 REPLIES 2

‎09-20-2017 07:00

‎09-20-2017 07:00

I have the same problem. Started 3 days ago.  Fully charged but will not turn on, reboot, restart, or anything.

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‎09-22-2017 06:21

In response to Deltamgm

‎09-22-2017 06:21

It's great to see new faces @Deltamgm and @SA_Jay, welcome!

 

First of all, thanks for troubleshooting this by yourselves. Now, are the trackers illuminating at the moment of placing them into the cradle? In the meantime, please confirm these are the steps you already tried:

 

  1. Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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