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Blaze wont update Firmware

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‎11-22-2017 16:45

‎11-22-2017 16:45

I Have A Samsung Galaxy note 3 and its not updating the new firmware any Ideas?

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‎11-23-2017 07:21

‎11-23-2017 07:21

It's great to welcome you @Scamp289. I would like to know if you keep having issues updating your tracker? If you do, I recommend restarting your Blaze and confirm you are doing the following from your Fitbit app to update it:

 

  1. Verify that the latest version of the Fitbit app is installed on your phone or tablet. 
  2. With your charged watch or tracker nearby, open the Fitbit app.
  3. Tap or click the Account icon.
  4. Tap or click the pink Update button. You'll only see an option to update your device if an update is available.
  5. Follow the on-screen instructions and keep the device close to your phone, tablet, or computer during the update. Note that a firmware update may take up to an hour to complete. If the update is slow, don't remove your device from your account as a troubleshooting measure.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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