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Blaze wont work out of charger.

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‎12-24-2016 16:20

‎12-24-2016 16:20

I just recieved a Fitbit Blaze but it will only display the clock or anything when its on the charger. As soon as its in the band it won't display anything, even after I press the buttons and double tap the frame. PLEASE HELP!

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‎12-25-2016 02:05

‎12-25-2016 02:05

I would try a restart a few times

http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If it does not work  Contact Support
http://help.fitbit.com/?cu=1

 

Sounds like it is defective

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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‎12-25-2016 02:05

‎12-25-2016 02:05

I would try a restart a few times

http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If it does not work  Contact Support
http://help.fitbit.com/?cu=1

 

Sounds like it is defective

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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