Blaze works only on charger

[Jody00]

New blaze has synced but screen only works on charger and reset buttons don't do a thing??? 

[WendyB]

Welcome to the forums!

Have you fully set it up?

http://help.fitbit.com/articles/en_US/Help_article/1873

If so then take it back and exchange it or contact support

Contact Support
http://help.fitbit.com/?cu=1

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

[AlejandraFitbit]

Welcome to the Community @Jody00 and @WendyB thanks for stopping by.

I would like to know if the instructions provided by our friend @WendyB worked? Have you already followed them? If you haven't, please try the suggestions given.

Let me know the outcome. 

[Jody00]

Unfortunately none of these optioned worked. I have returned the product and gotten a replacement that works great 😁

Sent from my iPhone

[AlejandraFitbit]

Thanks for the update @Jody00. I am glad to hear that you received a new tracker and that the new one is working properly. If you need anything else, do not hesitate in posting it.

Keep the stepping up!