Blaze works only when it is on charging

[Dachepalli]

Hi everyone I just got a blaze and I am so disappointed to see it not working, when it is put to charge I can see the display, once it is removed from the charging it is dead. Did any one else face this problem? Or am I the only unlucky one 

[WendyB]

Did you get it set up?

http://help.fitbit.com/articles/en_US/Help_article/1873

Have you tried a restart?

Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If so then I would take it back to where you got it and exchange it.

If bought here than contact support

http://help.fitbit.com/?cu=1

[Dachepalli]

Yes indeed and it still doesn’t work

[WendyB]

Then contact support link is above

[SunsetRunner]

Contact Fitbit support here