help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze wristband broke

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-24-2017 09:47 - last edited on ‎09-28-2017 09:38 by Moderator Alum

‎09-24-2017 09:47 - last edited on ‎09-28-2017 09:38 by Moderator Alum

I have had my Fitbit since Christmas and about a month a ago it broke and just wondered if they are designed not to last.

 

Moderator edit: subject for clarity

Best Answer
0 Votes
5 REPLIES 5

‎09-24-2017 10:57

‎09-24-2017 10:57

Welcome to the forums!

 

You can buy a new one in the store. Use the link above

 

Or contact support. I do not know if they replace bands Also link is at top of forum

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎09-28-2017 09:40

‎09-28-2017 09:40

It's great to welcome you @louishorslen and @WendyB thanks for stopping by.

 

Regarding to your Blaze wristband, I recommend keeping an eye on your inbox for further assistance.

 

See you around. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎10-01-2017 21:21

In response to AlejandraFitbit

‎10-01-2017 21:21

I got a Blaze in Feb. it broke in june

@AlejandraFitbit wrote:

It's great to welcome you @louishorslen and @WendyB thanks for stopping by.

 

Regarding to your Blaze wristband, I recommend keeping an eye on your inbox for further assistance.

 

See you around. Smiley Wink

 

Best Answer

‎10-05-2017 06:14

In response to jjjflash

‎10-05-2017 06:14

A warm welcome to the Forums @jjjflash. As recommended to our friend, keep an eye on your inbox for further assistance regarding your wristband damaged.

 

See you later. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎04-12-2018 09:49

In response to jjjflash

‎04-12-2018 09:49

My sons wristband broke too and he lost his Fitbit somewhere in the Park but the other part was still on his wrist.  Fitbit does not seem to care about this defective product.  He has photos to show but no one cared to see them.  They offered 25% off to rebuy another one.  Really Fitbit?  Done!  

Best Answer
0 Votes