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Blaze wristband broke

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‎08-05-2018 11:09 - last edited on ‎08-06-2018 05:06 by Moderator Alum

‎08-05-2018 11:09 - last edited on ‎08-06-2018 05:06 by Moderator Alum

I bought my Blaze 15 months ago but within around a month the wrist strap failed but was replaced under warranty. Now it has gone again.

 

I suspect the stock response will be that I have it too tight. Well in 60 plus years this is the only watch which has failed in the same place twice in such a short time. Anyone else having this problem?

 

 

Moderator edit: subject for clarity

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‎08-05-2018 11:31

‎08-05-2018 11:31

No, but there are very inexpensive 3rd party straps on Amazon. I have a leather one that was $10.

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‎08-06-2018 05:07

‎08-06-2018 05:07

It's great to have you here @RobHock and @SunsetRunner thanks for stopping by.

 

I am sorry to hear about your Blaze wristband. I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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