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Blaze wristband broken

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‎12-04-2017 23:00 - last edited on ‎12-07-2017 05:45 by Moderator Alum

‎12-04-2017 23:00 - last edited on ‎12-07-2017 05:45 by Moderator Alum

I have been a Fitbit user/customer for just under 2 years now, I started off with a Charge HR which I really liked but the strap kept on breaking. Eventually Fitbit gave me an Alta as a replacement. I preferred the styling although the features (altimeter) were different I moved on. Again after a couple of months the strap broke again! Instead of asking Fitbit to replace the obviously terrible straps I bought a replacement of eBay at my own cost! Which is still working. After some time I passed the Alta to my daughter and purchased a Blaze as I wanted the extra features. I now find the strap has broken! What is going on Fitbit? Why are your products so bad? I really want to continue but I feel compelled to ask for a refund on both the Alta and the Blaze?

 

 

Moderator edit: Subject for clarity

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‎12-07-2017 05:47

‎12-07-2017 05:47

It's great to see you around @TomFay and thanks for the feedback provided.

 

Regarding your Blaze wristband damaged, I recommend keeping an eye on your inbox for further assistance.

 

Happy stepping! Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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