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Blaze wristband warranty

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‎07-06-2017 23:21 - last edited on ‎07-07-2017 04:59 by Moderator Alum

‎07-06-2017 23:21 - last edited on ‎07-07-2017 04:59 by Moderator Alum

I have a Blaze in the Gunmetal Edition. It was purchased in September of 2016. The band itself has fallen away from the plastic bracket that holds the band to the frame. I was wondering if this would be covered by warranty

 

Moderator edit: Subject for clarity

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‎07-06-2017 23:51

‎07-06-2017 23:51

I'm pretty sure that the official, fitbit made, bands are covered by the warranty. The terms state:

 

"Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "Warranty Period")."

 

taken from: www.fitbit.com/returns

 

Best thing to do is to contact customer support via the following link. They will be able to confirm and arrange a replacement if they can:

 

contact.fitbit.com

 

View best answer in original post

Best Answer
1 REPLY 1

‎07-06-2017 23:51

‎07-06-2017 23:51

I'm pretty sure that the official, fitbit made, bands are covered by the warranty. The terms state:

 

"Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "Warranty Period")."

 

taken from: www.fitbit.com/returns

 

Best thing to do is to contact customer support via the following link. They will be able to confirm and arrange a replacement if they can:

 

contact.fitbit.com

 

Best Answer