Blaze

[LizC0055]

Won’t sinc steps

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
• if none of that works then contact customer support: contact.fitbit.com

[EtienneS]

Mine has just done the same. I uninstalled and reinstalled the app. Log back into you profile. And all unsynced steps should update and have you back on track. That's what worked for me.