help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Brand New Blaze

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-13-2017 19:18

‎05-13-2017 19:18

Out of the box and getting things started.  I am able to get it to sync with my phone/app.  It will not update because the battery is too low.  I've got the Blaze in the charger but it does not appear to be charging.  

 

On the screen is the fitbit symbol and fitbit.com/setup.

 

Any ideas?

Best Answer
0 Votes
3 REPLIES 3

‎05-13-2017 20:04

‎05-13-2017 20:04

What is the charger plugged into,  did you feel a vibration when plugging it in?  That will be the only sign of it charging

Best Answer
0 Votes

‎05-13-2017 21:08

‎05-13-2017 21:08

Having the same issue 

Best Answer
0 Votes

‎05-13-2017 22:01

In response to Madison1103

‎05-13-2017 22:01

@Madison1103 and why do yo say it is not charging? What is tge answer to the question i asked above?

Best Answer
0 Votes