"Clock Error" message

[Kavaaa]

I charged it, synced it, but all it will say is "clock error" no matter what clock face I choose. I can't restart it or turn it off. It won't do anything but vibrate. I tried deleting it from my phone and reinstalling it as a new device, as I saw in another forum but now my phone won't even recognize it. So I'm pretty sure I just bought an expensive a paper weight. 

Moderator edit: subject for clarity

[AlejandraFitbit]

A warm welcome to the Community @Kavaaa.

Thanks for troubleshooting this by yourself. Since the steps you tried didn't work, I recommend keeping an eye on your inbox for further assistance.

Catch you later. 

[Jrasimas]

My Fitbit time display is different from my I-phone time.

settings on I phone recognizes the Fitbit.

how do I get them synced?

[AlejandraFitbit]

Hey there @Jrasimas, welcome to the Community!

If you are having issues syncing your tracker with your phone, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there.

I hope this helps, let me know the outcome. 

[Jrasimas]

Got it synced! Thank you 😊

Sent from my iPhone

[Nealac]

Since I charged my watch I cannot get it on correct time