Brand new blaze - unable to setup

[bbooker]

Had a fitbit charge hr, it died with a pop upon plugging into charger after a few months.

Bought a fitbit blaze, it says goto fitbit.com/setup which says goto app store

• Updated my old iOS fitbit app and launched it - it was still looking for charge hr.
• deleted charge HR device.
• Now nothing happens with the app, just shows stats on the app, and the blaze just shows the screen that says goto fitbit.com/setup.
• Killed the app repeatedly, still nothing.

Can't see the device under bluetooth pairing.

Stuck, please help.

[Karamatic]

I just got the blaze and had the same problem. I deleted the app and then reinstalled and set up a new account with the new device. It worked.

[Rich_Laue · Accepted solution]

You don't need to setup a new account @Karamatic. 

I think @bbooker confusion may be answered with this thread in the iOS board. It explains that the acount icon is missing, a tap on the top left corner where it should be will be fine. 

Of course the tracker can not be setup through the Bluetooth menu

[sty7]

Had the same problem, shut off bluetooth on phone and then it worked. 

[bbooker]

The "invisible" button solution worked. Thanks so much for helping.

@Fitbit How does that make it past QA?  😮