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Brand new fitbit wont turn on

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‎11-30-2017 00:09

‎11-30-2017 00:09

Just bought my brand new fitbit blaze and i have charged it and it wont turn on at all. On charge the fitbit icon came up. But in the wristwatch part nothing. 

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‎11-30-2017 11:30

‎11-30-2017 11:30

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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