Breaking Blaze Band

[SunsetRunner]

I bought 2 Blaze's . I am so

irritated. BOTH bands broke in the sme

spot. Right where it meets the steel bracket. It can't be fixed. I

ordered new bands on Amazon but these things are not

cheap

and the bands they come with should hold up

longer than a year

[Kait5991]

If it has been less than a year since you purchased your Fitbit, you can contact Fitbit support and they should replace the band for you, I had this happen too and they replaced it. Good luck! 

[AlejandraFitbit]

A warm welcome to the Community @SunsetRunner and @Kait5991 thanks for stopping by.

I would like to know if you followed our friend's recommendation and get in touch with our support team? Have they offer you a solution for this?

Hope to hear from you soon. 

[SunsetRunner]

Yes they replaced my bands 🙂

~Live the life you love ~

[AlejandraFitbit]

I am glad to hear that our support team helped you with this and that you will be receiving new bands @SunsetRunner. If you need anything else, do not hesitate in posting it.

Happy stepping! 

[SunsetRunner]

Really Disappointed with my Blaze band, both sides are coming away from the mounts, had the Fitbit blaze since Feb 17 and only wear it for walking monitoring. Seeing so many other posts the same shows it is a design fault, really hope any replacement I get lasts longer than the one that came with the watch but having read other posts it looks like the design fault has not been rectified, just replacing straps until the warranty expires. Waiting for a response from Support at the moment. Have to say I have purchased watches a tenth of the price of the Fitbit Blaze and not had such a failure of the strap 😞