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Broken Fitbit blaze

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‎07-23-2016 00:15

‎07-23-2016 00:15

Today I was at the lake and got pushed into the water causing my Fitbit blaze to break, it won't turn on I tried charging it and it didn't work.:( so I was wanting to know if there is any way to get a new one ?
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‎07-23-2016 04:35

‎07-23-2016 04:35

You could try putting it into a container of dry rice for 48 hours. This can sometimes dry it but it's an outside chance as trying to charge it while it was still possibly wet inside will probably have made matters worse.

 

Unfortunately the warranty terms (see www.fitbit.com/returns for details) exclude accidental damage. However, if you you'd like to ask anyway, you can contact customer support via this link:

 

contact.fitbit.com

 

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‎07-23-2016 06:42

‎07-23-2016 06:42

If there is water inside, you do not want to put it into its charger. Water and electricity do not mix.. It probably will be shorting the battery out.
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