08-05-2019 09:31
08-05-2019 09:31
Call notification is not coming up as an option for me to activate on my galaxy s9
08-08-2019 10:18 - edited 08-08-2019 10:18
08-08-2019 10:18 - edited 08-08-2019 10:18
Hello @bhbb, it's good to see you around in the forums for the first time. Sorry for the late reply.
Thank you for sharing what you've been experiencing with your Blaze not giving you the option for notifications. I was able to confirm that the Samsung S9 is indeed listed here as a compatible device with the Fitbit app and you should receive notifications.
Before considering other options, please try to disable all notifications and set them up again following these steps. This has been useful for other users experiencing something similar.
Also, if you continue to experience any difficulty to receive notifications, make sure to check all the necessary requirements and if you already tried all the steps listed here to resolve problems with notifications.
Please keep me posted.
08-08-2019 13:54
08-08-2019 13:54
08-09-2019 09:32
08-09-2019 09:32
Hello @bhbb, thank you for your reply and confirming that you already tried the suggested steps.
I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon.
Keep me posted on the outcome.