07-01-2017 13:59
07-01-2017 13:59
Hello,
I just completed a workout and my watch had the calories burned at 300 but when I look on my dashboard, it's only 150 burned. What gives?!?
07-03-2017
05:05
- last edited on
05-14-2025
08:37
by
MarreFitbit
07-03-2017
05:05
- last edited on
05-14-2025
08:37
by
MarreFitbit
A warm welcome to the Community @Littlelifter. It's weird to hear that you are receiving that amount of calories, where are you seeing this information? Could you please provide me with a screenshot of it? Are you manually logging any type of activity? Are you verifying that your tracker is syncing properly?
Hope to hear from you soon.
07-03-2017 05:34
07-03-2017 05:34
I have certain activities in the exercise shortcuts so I choose them on my watch. I completed a kickboxing class and the watch said I burned 300 calories but when I checked the dashboard, it only said 169. I tried syncing my watch several times and even logged out of the app.
07-05-2017
04:06
- last edited on
05-14-2025
08:37
by
MarreFitbit
07-05-2017
04:06
- last edited on
05-14-2025
08:37
by
MarreFitbit
Thanks for the information @Littlelifter and for the screenshot. Could you please do the following from a computer:
There you will be able to see that your information should match.
Let me know the outcome.