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Calories in different to actual calories booked in

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‎08-14-2017 05:00

‎08-14-2017 05:00

I have put in my lunch which was 415 kcal but on calories in it shows 520. I didn't booked in any other meals today. I am concused and would like to include screen shot from my phone but for some reason it is not possible. Never had that problem before, I have updated Fitbit yesterday. Wouldn't be surprised if the update I should faulty. Please help

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‎08-14-2017 05:27

‎08-14-2017 05:27

Hi there @ManuelaM26. Great to see you in the Community Forums! 🙂

 

I'm sorry your calories seem not to match what you had entered before. For this, I can probably recommend logging out of the Fitbit account by tapping on the Account icon at the top right corner. Then scroll down to Log out of app and then, log back in with the same email address and password.

 

Once you're back in, see if the number of calories has changed and if not, delete the existing option and log a new one and see how it goes from there.

 

Let me know if you need more help with this!

Ferdin | Community Moderator, Fitbit

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