Calories not matching across devices

[Morgannah]

My blaze has recently started playing up not syncing all my calories correctly through my LF Connect app so I have to manually enter or amend the total calories. That aside, my main discrepancy is with the calorie count. For example on Monday I did spin at 144 calories which I logged through my watch. On my calories burned screen via the exercise button the total is showing at only just over 200, whereas in the calories burned screen via the calories button the total reflects as 2333. Why is this different? 

Moderator edit: Updated subject for clarity

[FerdinandFitbit]

Hi there @Morgannah. Good to have you in the Fitbit Community Forums! 🙂

I'm sorry you're having problems with your calorie count not showing correctly on your dashboard and your Blaze, but I'd like to help you out with this!

Now, I'd like to know what you exactly refer to when you talk about the exercise button and the calories button... Are you referring to the Exercise tile and calories burned tile on the Fitbit app or is this anything different where you're seeing this information?

Just to be sure, when you're doing an activity and tracking it from your Blaze, once you finish the activity, the amount of calories you see in the summary should be the amount of calories you see in the activity log for that activity specifically. Now, the amount of calories burned that you see on your tracker for the whole day should match the amount of calories burned for the day on the app but... it could sometimes vary if you haven't synced your tracker in a while.

Keep in mind that your calories will change every minute, so if you see a certain amount of calories on your tracker and a slightly lower number on the app, it's just matter of syncing your tracker for it to take into consideration your latest activity (even if you were doing nothing, you still burned calories) and for it all to match across all devices.

Lastly, about your calories not syncing correctly to LF connect. I would recommend removing LF from your connected apps. For this, go on your computer, using your browser to your Fitbit account and once you're there, click on the gear icon at the top right corner. Then click on Settings and in the column on the left side click on Apps. Here, locate LF Connect and hit the button that says "Revoke access" and then connect both apps again and see if there's any difference.

Hope this makes sense and if you need more help, let me know!