Calories tracking and Active Minutes on blaze have been way off recently

[FitHeather56]

My blaze has started to drastically underreport my calories tracked in the past two days. My one hour bootcamp class logged 38 calories, Soulcycle logged 28 calories, and my daily calories burned were less than 1,000 the past two days when I average 2,000 calories burned. What is going on?!?!?! Active minutes is also off...

[SteveH]

It's worth checking your profile settings at https://www.fitbit.com/user/profile/edit

If any of these (height, weight, age...) have accidentally been changed then that would directly affect your calorie calculations.

[FitHeather56]

Thanks, Steve! Really appreciate you helping - unfortunately, my profile settings are fine. I restarted my Blaze, and it seems to have corrected itself - although it didn't go back and update my exercises that were under-reported. 😞  

[FerdinandFitbit]

Hi there @FitHeather56, good to see you in the Community! 🙂

Good to know that it all has corrected itself 😕 I'm not sure that previous exercises can be corrected even when your dahsboard seems to have corrected itself but keep an eye on the future ones and see if it has also fixed itself for those or if you continue to experience the same problem.

Anything else you may need, let us know!