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Can I change the Blaze battery?

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‎08-01-2018 04:31 - last edited on ‎08-02-2018 04:26 by Moderator Alum

‎08-01-2018 04:31 - last edited on ‎08-02-2018 04:26 by Moderator Alum

My wife accidentally went swimming with her Blaze on. We dried it out with rice, when I connect it with her account it syncs but the battery will not charge, all I see is a red line. Can I change the battery myself and is that the problem?

 

 

Moderator edit: subject for clarity

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‎08-02-2018 04:27 - last edited on ‎10-22-2025 08:39 by Fitbit Moderator

‎08-02-2018 04:27 - last edited on ‎10-22-2025 08:39 by Fitbit Moderator

It's great to welcome you @salm.

Thanks for troubleshooting this by yourself. Regarding your inquiry, no, there isn't an option to take off the battery in a Blaze. If your wife's tracker isn't charging, I recommend taking a look at the help article Why isn't my battery charging? and follow the instructions provide there.

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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