10-20-2018
16:52
- last edited on
10-22-2018
07:02
by
AlejandraFitbit
10-20-2018
16:52
- last edited on
10-22-2018
07:02
by
AlejandraFitbit
I just found my lost Fitbit... After I purchased another one. Can I have 2 Fitbit on the same account? Please walk me through how to do that.
Thank you.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
10-21-2018 00:31
10-21-2018 00:31
You can have two fitbits connected to the same account but there are limitations.
You cannot have 2 of the same model of fitbit. So, if you purchased the same model when you got your replacement you won't be able to add it. If you try, it will just replace the original.
You also cannot have more than one of the Charge 3, Ionic and Versa connected to an account although this one won't be an issue for you.
If these restrictions don't apply then you add your second fitbit by going into the account section of the app (the icon looks like an ID card) and then selecting "set up a device". Choose the model of your new fitbit and follow the prompts. All your data, badges, settings etc will not be affected.
There's more information on this in this help file:
10-21-2018 00:31
10-21-2018 00:31
You can have two fitbits connected to the same account but there are limitations.
You cannot have 2 of the same model of fitbit. So, if you purchased the same model when you got your replacement you won't be able to add it. If you try, it will just replace the original.
You also cannot have more than one of the Charge 3, Ionic and Versa connected to an account although this one won't be an issue for you.
If these restrictions don't apply then you add your second fitbit by going into the account section of the app (the icon looks like an ID card) and then selecting "set up a device". Choose the model of your new fitbit and follow the prompts. All your data, badges, settings etc will not be affected.
There's more information on this in this help file:
10-22-2018 07:03
10-22-2018 07:03
Hey @suziesunshine, welcome to the Community and @SteveH thanks for stopping by.
I am glad to see here that our friend answered your inquiry. If there is anything else we can do for you, do not hesitate to post it.
Keep the stepping up!
10-24-2018 15:49
10-24-2018 15:49
Thank you so much for this information....anyone need a blaze fit bit for $50?
07-19-2022 10:41
07-19-2022 10:41
How do I get around this issue? A different app? So 2 apps on my phone?