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Can't delete message in app

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Hello everyone. I hope someone can help me with this annoyance.

I have an 83 day old message in the app from a fitbit friend that I cannot delete.

I have tried uninstalling and reinstalling the app, logging out and back in to the app.

The message is not visible on the fitbit web login. It is also preventing other messages from coming in. I am forced to use the fitbit web site to send/receive messages from other users.

Thanks in advance for your suggestions.

Brett

 

iPhone 6s

iOS 12.1.3

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...and the solution is - 

Delete Fitbit friend and add the person again.

The 82 day old message is gone and I can again receive messages.

 

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I'm  sure this will help others! Thanks for posting!

Community Council Member

Wendy | CA | Moto G6 Android

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I’m glad I could find a solution that worked for me.

Thanks,

 

Brett

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