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Can't download new firmware update

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‎07-06-2016 22:26

‎07-06-2016 22:26

Hello,

Has anyone experienced a challenge with downloading the new firmware update? I go to the app, see the red bar and select download but nothing happens. First time this happened. I've restarted the watch and my iPhone.
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‎07-07-2016 04:08

‎07-07-2016 04:08

Welcome to the Community @Cldzice. Thanks for troubleshooting this issue by yourself. I recommend restarting your tracker a couple of times more and after the restart process try the update procedure by following @SunsetRunner's instructions but thus time do it from a computer.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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