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Can't manually log walk

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‎10-01-2017 07:54 - last edited on ‎10-04-2017 06:19 by Moderator Alum

‎10-01-2017 07:54 - last edited on ‎10-04-2017 06:19 by Moderator Alum

can anyone tell me why I can't manually log a walk under common activities any longer? Did they remove this ability with the last update?

 

 

Moderator edit: Subject for clarity

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3 REPLIES 3

‎10-01-2017 10:39

‎10-01-2017 10:39

Watch this thread. It  is a known issue

 

https://community.fitbit.com/t5/Fitbit-com-Dashboard/Can-not-manually-add-an-activity-on-Fitbit-com-...

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎10-02-2017 05:07

‎10-02-2017 05:07

I had the same problem yesterday while trying to log my daily morning bike ride & today it still doesn't work (none of the icon buttons are functional).

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‎10-04-2017 06:21

In response to BobsGarage

‎10-04-2017 06:21

Great to see you around @Biddy44, @BobsGarage welcome to the Forums and @WendyB thanks for stopping by.

 

I would like to know how are you logging your activities? Are you doing this from a computer or from your phones? In the meantime, please confirm you are doing the following from your Fitbit app:

 

  1. Tap the "+" icon
  2. Tap Track Exercise
  3. Enter your information
  4. Tap Log It
  5. Sync

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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