help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't pair my Blaze

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-04-2018 10:54 - last edited on ‎09-05-2018 05:08 by Moderator Alum

‎09-04-2018 10:54 - last edited on ‎09-05-2018 05:08 by Moderator Alum

This morning by Blaze stopped syncing. This has happened before, so I took steps to remedy. Nothing worked. When I tried reinstalling the app and repairing the Blaze, my S8 kept trying to pair with my wife's Blaze. It doesn't even register my Blaze. Mine is on, fully charged, but it seems to be either invisible or not broadcasting. Tried classic pairing with no effect. Please help.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-05-2018 05:09

‎09-05-2018 05:09

A warm welcome to the Community @MattEllett.

 

Thanks for troubleshooting this by yourself. If you are having issues pairing your tracker, I recommend taking a look at the help article Why can't I set up my Fitbit device? and follow the instructions provide there.

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

‎09-05-2018 05:09

‎09-05-2018 05:09

A warm welcome to the Community @MattEllett.

 

Thanks for troubleshooting this by yourself. If you are having issues pairing your tracker, I recommend taking a look at the help article Why can't I set up my Fitbit device? and follow the instructions provide there.

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎09-05-2018 06:10

In response to AlejandraFitbit

‎09-05-2018 06:10

Well, I'm not sure what happened, I read through and had already tried everything. Gave it another shotand it paired today with no issues... 

Sent from my Sprint Samsung Galaxy S8.
Best Answer

‎09-06-2018 04:03

In response to MattEllett

‎09-06-2018 04:03

Those are great news @MattEllett, I am glad to hear that you were able to setup your Fitbit. If there is anything else we can help you with, do not hesitate to post it.

 

Keep the stepping up! Robot wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes