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Can't paired my Blaze

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‎09-26-2017 12:44 - last edited on ‎09-27-2017 05:04 by Moderator Alum

‎09-26-2017 12:44 - last edited on ‎09-27-2017 05:04 by Moderator Alum

New to the Fitbit world and I choose the Blaze as my first. I got it today and it has been charging for the recommended 2 hours but still says not enough juice to sync to my phone and get everything set up.

I have 30 days to try it out so I am currently a little impatient to get the ball rolling. Have been tracking my food/calorie intake for a bit but will be nice to see the calories out.

 

Wish me luck ... xxx

 

Moderator edit: Subject for clarity

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1 BEST ANSWER

Accepted Solutions

‎09-27-2017 06:10

‎09-27-2017 06:10

A warm welcome to the Community @SheraS and @wmchapman thanks for stopping by.

 

I would like to know if you were able to setup your Blaze? If you still having issues, I recommend following these steps from your Fitbit app to paired it:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

After these steps, you will be able to use your tracker without an inconvenience.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

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4 REPLIES 4

‎09-26-2017 12:59

‎09-26-2017 12:59

If it has charged for 2 hours, its ready @SheraS

Pop it in its band and get rolling!

enjoy, love my Blaze!

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer
0 Votes

‎09-27-2017 06:10

‎09-27-2017 06:10

A warm welcome to the Community @SheraS and @wmchapman thanks for stopping by.

 

I would like to know if you were able to setup your Blaze? If you still having issues, I recommend following these steps from your Fitbit app to paired it:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

After these steps, you will be able to use your tracker without an inconvenience.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎09-27-2017 07:03

In response to AlejandraFitbit

‎09-27-2017 07:03

Yes I was able to get it set up and on my way...
thank you very much 😊

iPhone sent
Best Answer

‎09-27-2017 07:08

In response to SheraS

‎09-27-2017 07:08

Those are great news @SheraS! I am glad to hear that you are enjoying your Blaze now. If you need anything else, do not hesitate in posting it.

 

Happy stepping! Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes