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Can't paired the Blaze

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Hi, when I try and connect the Blaze everything goes well until I have to put in the 4 digit code. I know I am putting the code in right but it says the number you entered didn't match. When I reinstall and log in it says the Blaze is on my devices but it won't sync or update.

 

 

Moderator edit: Subject for clarity

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Welcome to the Forums @Alton, thanks for troubleshooting this by yourself.

 

I would like to know if you keep having issues pairing your tracker? If you do, I recommend restarting it and then do the following from the Fitbit app:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I was able to connect it to another device to update the tracker but not pair it with the device. The tracker has the watch face now. I try what you said to restart and set it up but when I come across the part where I have to input the 4 digit code it takes a long time thinking and then says the number you entered didn't match.

Thanks for helping

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Thanks for the update @Alton. If you already paired the tracker with another device, you just need to download the Fitbit app in your phone and log in. The tracker will sync automatically with your phone since it is already paired.

 

Please try this, hope to hear from you soon. Woman Very Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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