Can't read individual messages from same sender

[nlmux]

I apologize for starting this new thread, but I searched and cannot find the one where we were discussing this a few days ago, and the moderator specifically asked for a photo when it happened again.

If I receive multiple texts from the same person before I can read the first and subsequent messages, I only have a notification telling me how many messages I have. I cannot read the messages themselves. In the discussion we were having, this was happening to others, as well. (Samsung Galaxy S5/Messages [not Messages+]).

As requested, here is what I see:

[FerdinandFitbit]

Hey @nlmux. Thanks for getting back with all these valuable information.

I'm just looking at some messages I got from the same sender and they all appear to be individual notifications that I can read separately so I find it very strange that it's showing that way on your Blaze.

Just for curiosity. If you tap on either the name of the sender or where it says "3 new messages" will it display the messages separately or nothing will happen?

If nothing happens, I'd recommend restarting your tracker by following these instructions and after that, try to have someone send you two or more messages in a row and see if this makes any difference.

Let me know how it goes!

[EmersonFitbit]

It's also worth ensuring that your message previews are enabled on Android @nlmux! My buddy @ErickFitbit and I just tested it on his Galaxy Not phone, and it worked pretty well!

[nlmux]

I have tried resetting it many times, so that's not a solution. When I tap on the sender name, nothing happens. When I tap on the bubble with the number of messages, this text appears:
2 hours ago

Messages

[nlmux]

---

@EmersonFitbit wrote:

It's also worth ensuring that your message previews are enabled on Android @nlmux! My buddy @ErickFitbit and I just tested it on his Galaxy Not phone, and it worked pretty well!

---

Please remind me how to enable message preview? I'm pretty sure I did that at some point in order to receive notifications at all, but it could be a step I missed.

ETA: I found this setting in Messages>Menu>Settings and it was already on.

[EmersonFitbit · Accepted solution]

I found this using Google. Hope this helps! @nlmux

[Slator745]

So my fitbit wont allow me to see what someone texted me, all it says is the name and that i have 1 new message, i use the messenger + application, any suggestions? Also idk if this helps but i have a mototola verizon droid turbo 1.

[Rich_Laue]

Thank you @EmersonFitbit thos explains exactly what I'm seeing. With one message no no problems reading, with multiple messages i receive a message count and the senders name.
This is what the article stays, multiple messages are bundled together

[KiloLima64]

This happened on my wife's Blaze as well. Message preview was turned off. Once I turned it on all the message were able to be read on her Blaze.

[nlmux]

---

@EmersonFitbit wrote:

I found this using Google. Hope this helps! @nlmux

---

I see. So it's the way messaging is configured on the phone rather than the Blaze. Thank you for clearing that up for me.

[Odyssey13]

Welcome to the forums @Slator745

I have an Android, running 5.02 system and just use the text messaging system from Verizon. All I get is that I have a message, nothing more than that shows up.

[Rich_Laue]

I've combined threads please see the link @EmersonFitbit posted above. It seems this ie the expected result when there are multiple messages on Android, and is out of the control of Fitbit. 

One message will view fine, while multiple messages will give a message count and the senders names. 

[AdamMSC]

So at this time there is no way to view a text that is multiple pages on android, correct?

[EmersonFitbit]

@Rich_Laue @Slator745 @KiloLima64 @nlmux Glad I could help!