help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can’t receive text messages on Blaze

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-03-2018 18:01

‎03-03-2018 18:01

My Blaze won’t receive text message notifications. It receives calls and Facebook and all other notifications, but not text messages. I have iPhone 6+. Taken back to store and received new one as they thought it was a fault, but new one is the same. Please help

Best Answer
0 Votes
1 REPLY 1

‎03-05-2018 03:41

‎03-05-2018 03:41

A warm welcome to the Community @Becbeckbecca,

 

Thanks for troubleshooting this by yourself. If you are having issues receiving text notifications, I recommend verifying that your notification settings are correctly configured on the iPhone for the following apps:

  1. The Fitbit App
  2. Phone
  3. Messages (text)
  4. Calendar 
  5. 3rd Party Apps

If this issue persists, provide me with a screenshot of the notifications settings for the messages app by following the instructions provided in this post.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes